Get Support
The fastest way to reach EDIS Global is through our messenger. Start a conversation, ask your question, and receive follow-up notifications by email when there is an update. Planning a commercial VPN deployment? Include your target locations, number and size of VPS instances, expected monthly traffic and any requirement for distinct IPv4 /24 prefixes.
Need a hand? Let’s chat!
Our messenger is the recommended way to contact support. It is fast, simple, and keeps your conversation available for later follow-up.
Hello 👋 Ask anything — this is the right place for support. Conversations are your tickets, and our messenger sends follow-up by email.
Fastest response channel
Other ways to reach us
Send us a message via WhatsApp if this is your preferred communication channel.
Telegram
Reach our support team through Telegram for quick, informal communication.
Latest on X
Follow EDIS Global on X for updates, announcements, and service-related news.
Prefer using our support platform?
You can also submit your request through our support platform and receive a dedicated ticket number. It is handled by the same EDIS Global support team, with email notifications whenever there is an update.
Useful for structured or longer-running requestsRequest submitted
Track replies, status updates, and follow-ups in one place. Email notifications are sent automatically.
Common VPS tasks
Need to reinstall, change an IP address, manage billing or set up backups? Our guide walks you through these everyday VPS tasks.